Explore practical techniques for managing challenging individuals in various settings. This course defines difficult people, provides thirteen strategies for handling them, and guides you in creating a personalized action plan. Enhance your professionalism with practical skills to improve interactions and resolve conflicts effectively.
- Teacher: Sean Storey
- Teacher: Syretha Storey
OCC Approval Number: CKO-4860
Clock Hours: 2.5 Hours (Professionalism)
IACET/CEU: .30
Core of Knowledge Area: Professionalism
Course_Description: Explore practical techniques for managing challenging individuals in various settings. This course defines difficult people, provides thirteen strategies for handling them, and guides you in creating a personalized action plan. Enhance your professionalism with practical skills to improve interactions and resolve conflicts effectively.
Skill Level: MSDE Training Level: Entry (Novice)