Early Childhood Program administrators will learn the common types of employee complaints and effective strategies for addressing each through this course. Participants will also learn strategies to change from a school culture of complaints to a more positive climate. This is a competent level training. The Pre-requisite for this class is at least one year of managerial experience in an early childhood program.
OCC Approval Number: CKO-4860
Clock Hours: 2.5
IACET/CEU: .30
Core of Knowledge Area: 2.5 Hours: Professionalism
Course_Description:

Early Childhood Program administrators will learn the common types of employee complaints and effective strategies for addressing each through this course. Participants will also learn strategies to change from a school culture of complaints to a more positive climate.  This is a competent level training.  The Pre-requisite for this class is at least one year of managerial experience in an early childhood program. 

Skill Level: MSDE Training Level: Entry (Novice)